topic Re: Payment from EBay balance in Member To Member Support

Payment from EBay balance

uknflfan1 — Tue, 10 Feb 2026 22:27:49 GMT

Hi,

I currently have an PayPal balance from selling items, but when I try and buy something it will not complete the purchase when using this balance

I do not have any holds on this balance

Can anyone help me please?

Re: Payment from EBay balance

**peaseblossom** — Tue, 10 Feb 2026 22:54:47 GMT

If you mean your eBay balance are you selecting it at checkout? Looking at your feedback it seems you haven't been using your account much up until now so it could be a security issue. If it's not letting you use it you may as well withdraw the money and pay with Paypal in future.

Re: Payment from EBay balance

uknflfan1 — Tue, 10 Feb 2026 23:04:36 GMT

Hi
Yes, it is automatically selecting my balance at checkout.
My last purchase was early January

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Re: Payment from EBay balance

**peaseblossom** — Tue, 10 Feb 2026 23:20:56 GMT

You could try contacting eBay in the morning and ask if there is anything affecting your account. You can ask them to ring you here:
https://www.ebay.co.uk/help/eua?id=5190

Re: Payment from EBay balance

uknflfan1 — Wed, 11 Feb 2026 17:07:36 GMT

Thank you for the advice

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