topic Re: Compliance with a Product Safety Notification in Member To Member Support

Compliance with a Product Safety Notification

mur_5564 — Mon, 09 Feb 2026 19:51:13 GMT

I recently purchased a cordless palm router from an ebay seller. Ebay subsequently sent me a Product Safety notification advising that the router could pose a serious fire risk. I contacted the seller and was advised that the relevant compliance paperwork had subsequently been sent to Ebay. How can I confirm that this is correct before I start using the router?

Re: Compliance with a Product Safety Notification

john1297576 — Mon, 09 Feb 2026 19:57:10 GMT

If you are within the 30 day money back guarantee, the safest thing for you to do, would be open a not as described case, seller has to provide a return label, and on return refund in full.

I have never heard of ebay wanting compliance papers, as far as they are concerned they are advised of a potential hazard which they pass on, and that is all they are required to do.

Re: Compliance with a Product Safety Notification

mur_5564 — Tue, 10 Feb 2026 19:58:36 GMT

Hi john1297576, many thanks for your swift reply.