topic Re: Returns in Member To Member Support

Returns

elaran89 — Tue, 10 Feb 2026 14:36:55 GMT

Hi everyone today I received a parcel they were eye shadow pallets all four where damaged and all in the same parcel , I have done the damaged report and return for each one can I post them all back in the same parcel or do I have to send 4 separate parcel ‘s have never had to return anything before but they did come in one parcel & post at post office next day delivery with signature

thank you any advice is welcome

Re: Returns

**peaseblossom** — Tue, 10 Feb 2026 14:41:19 GMT

The return postage will be paid for by the seller. Go by the labels you get via ebay, ie. if you receive 4 labels send back separately. If you receive one label send back together.

However, if it's a private seller using Simple Delivery you won't have to return them if you used "Item damaged in delivery" as the reason.