Ps5

bikerwoody1967 — Fri, 06 Feb 2026 07:26:49 GMT

I've just done a buy it now on a ps5 and now seller as closed his account with in a few hours and the ps5 isn't showing anymore what do I do now di I have to waiting till I can report it not delivered or can I report it sooner

Re: Ps5

tressygirl — Fri, 06 Feb 2026 07:41:05 GMT

A seller cannot close their account after a transaction, but eBay can and they don't do it lightly, it must have been a serious misconduct of their selling regulations, perhaps selling fake Ps5's ?

In the long run, it looks like eBay saved you some grief here!

If the seller is no longer a ' registered user' you do need to contact Customer Services for them to open a case for you for your refund, or they may just refund you straight away.

I strongly recommend contacting CS 8 a.m. on a weekday when the lines open for ' live agents' as then, there's more chance of Dublin answering.

This is the easiest and quickest way to contact eBay Customer Services, for a Call Back option.

https://www.ebay.co.uk/help/eua?id=5190

Lines open 8 a.m. - 10 p.m. on weekdays

9 a.m. - 6 p.m. on weekends.

Automated agents will be available on chat outside of the above hours.

@bikerwoody1967

topic Ps5 in Member To Member Support

Ps5

Re: Ps5