Issue with ebay app.

gewjames — Wed, 04 Feb 2026 20:42:40 GMT

Unfortunately I am getting errors on several parts of the ebay app in the UK. When I clicked on the help link and the contact seller I am getting the following :

Re: Issue with ebay app.

kat@ebay — Fri, 06 Feb 2026 15:07:12 GMT

Hi @gewjames ,

Thank you for your post.

We haven't received other reports of this. Is this still happening for you. Can you try the below steps to help resolve it and also try uninstalling and reinstalling the app.

Open your device's Settings app.
Find Apps or Application manager (depending on your device, this may be different, possibly under "more" settings).
Select the eBay app from the list.
Tap Force Stop.

Open the Play Store app.
At the top left, tap Menu ☰.
Tap My apps & games.
Apps with available updates are labeled "Update."
If an update is available, tap the eBay app and then Update.

Open your device's Settings app.
Tap Apps or Application manager (depending on your device, this may be different).
On the list, tap the eBay app.
Find Storage.
Tap Clear data.

Open your device's Settings app.
Find Apps or Application manager (depending on your device, this may be different, possibly under "more" settings).
On the list, tap the eBay app.
Find Storage.
Tap Clear cache.

Thank you,

Kat

topic Issue with ebay app. in Member To Member Support

Issue with ebay app.

Re: Issue with ebay app.