topic Re: Posting gold watch in Member To Member Support

Posting gold watch

effinoo — Fri, 30 Jan 2026 10:09:00 GMT

I have sold a gold watch and only option is simple delivery, eBay assure me I’m covered with this method of posting although terms and conditions say otherwise. I have transcript of conversation, should I post it?

Re: Posting gold watch

john1297576 — Fri, 30 Jan 2026 10:56:04 GMT

I think you need to use Special Delivery and cancel Ebay label.

In my opinion that is the only way to ensure you are protected.

If lost/damaged etc. while buyer would be protected I am sure it would be at your expense.

Ebay do not seem to understand their own restrictions,

Valuables, such as jewellery, watches, and precious metals, including, but not limited to, jewels, watches, gems, precious metals, real pearls, silver, gold

Re: Posting gold watch

*vyolla* — Fri, 30 Jan 2026 10:56:53 GMT

eBay's Simple Delivery covers items up to £750 in value against loss or damage during delivery.

Re: Posting gold watch

effinoo — Fri, 30 Jan 2026 17:18:11 GMT

Not according to its list of restricted items in terms and conditions

Re: Posting gold watch

*vyolla* — Fri, 30 Jan 2026 18:39:13 GMT

See message 5 here:

https://community.ebay.co.uk/t5/Member-To-Member-Support/Simple-delivery-of-Gold-jewellery/m-p/7951669