topic Re: Changing postage costs & sizes in Member To Member Support

Changing postage costs & sizes

denva1710 — Fri, 23 Jan 2026 13:31:03 GMT

Hi, I am new to business selling on eBay (been a private seller for years) I am trying to list a new item and cannot find how to change from small parcel to large letter. I don't want to list it because eBay will charge £3.55 for postage instead of the £2.75 it should be. How do I change it please?

What it says in the help menu doesn't exist on my listing.😩

Re: Changing postage costs & sizes

tobiasd4 — Fri, 23 Jan 2026 14:32:03 GMT

As a business seller, you don't have to use ebay postage.

You can set your own postage cost & use any carrier you want.

Re: Changing postage costs & sizes

denva1710 — Tue, 27 Jan 2026 14:18:05 GMT

Hi, Thank you for your reply. I'm happy with using Royal Mail and eBay but cannot find for the life of me how to change it. Can you help me?

Re: Changing postage costs & sizes

**peaseblossom** — Tue, 27 Jan 2026 14:48:41 GMT

During the listing process you should be able to enter whatever postage you want. If it is pre-filled delete whatever is there. If it's not letting you do that try clearing cookies or using a different browser.