topic Unclaimed Item in Member To Member Support

Unclaimed Item

worldcupwill — Tue, 27 Jan 2026 09:41:58 GMT

I sold and sent an item over a month ago.

An attempt to deliver was made and then taken to a collection office.

As it wasn't collected by the buyer for several weeks, it has now been returned to me.

I have had no response from the buyer since I sent it.

How long do I wait before relisting the item?

*vyolla* — Tue, 27 Jan 2026 09:45:54 GMT

I wouldn't list it without first refunding the buyer. You have 90 days within which you can refund your buyer via eBay.

worldcupwill — Tue, 27 Jan 2026 09:56:36 GMT

Thanks 👍🏻

john1297576 — Tue, 27 Jan 2026 10:19:29 GMT

To refund you will have to cancel the sale, best to use reason problem with address.

*vyolla* — Tue, 27 Jan 2026 11:59:11 GMT

@john1297576 wrote:

To refund you will have to cancel the sale, best to use reason problem with address.

They won't be able to cancel it now, after 30 days, but can simply make a refund.