topic Re: Multple package in Member To Member Support

Multple package

habai_6 — Sat, 24 Jan 2026 14:09:15 GMT

A customer brought 2 items separately but I posted them together in 1 parcel with 1 label. I realise I should have sent them separately for tracking. How do I let ebay know so funds are released

Re: Multple package

jckl1957 — Sat, 24 Jan 2026 14:13:00 GMT

If it was Simple Delivery, you can't change or add tracking.

You will just have to wait for payment.

Re: Multple package

tressygirl — Sat, 24 Jan 2026 14:13:51 GMT

You cannot , as the option to add separate tracking not Simple Delivery postage, is not an option anymore.

Your payout for the untracked item, will be held for a minimum of 14 days.

@habai_6