topic Re: Customer service in Member To Member Support

Customer service

mi-946476 — Sat, 24 Jan 2026 11:29:54 GMT

I have an item for sale. Ebay email me to say someone has made an offer. They use the buyers name as mine and say say to Me that I am tring to buy my own product!!!ebay will not let me contact customer support.

Re: Customer service

*vyolla* — Sat, 24 Jan 2026 11:33:20 GMT

Can you copy and paste the main body of text from that message that you've received (leaving out any personal information)?

Re: Customer service

mi-946476 — Sat, 24 Jan 2026 11:37:40 GMT

You are emailing as Stewart and saying That mi946474 has made an offer on
my own item.

Re: Customer service

*vyolla* — Sat, 24 Jan 2026 11:42:58 GMT

@mi-946476 wrote:
You are emailing as Stewart and saying That mi946474 has made an offer on
my own item.

Is that the message you're seeing?

Is that via an eBay message or is it appearing on your screen? If on screen, please take a screenshot and post it here, use the photo icon above the message field to add an image here.

Re: Customer service

mi-946476 — Sat, 24 Jan 2026 13:06:40 GMT

I am mi9464

76 you are sending me messages addressed to Stewart telling me that I am
wanting to buy my own product. Stewart is the person who wants to buy!

Re: Customer service

*vyolla* — Sat, 24 Jan 2026 13:27:09 GMT

With respect @mi-946476 , none of this is making any sense.

Please supply a screenshot of the message you're receiving.

Re: Customer service

mi-946476 — Sat, 24 Jan 2026 13:52:40 GMT

I agree with you.