topic Ebay checkout not loading today. in Member To Member Support

Ebay checkout not loading today.

touchwoodtoad — Wed, 14 Jan 2026 10:13:32 GMT

Anyone else having problems with ebay checkout today? When I try to pay, the checkout page just pulses in grey screen as per picture below, but won't load.

Re: Ebay checkout not loading today.

marco@ebay — Fri, 16 Jan 2026 15:41:12 GMT

Hi touchwoodtoad, thanks for your post.

Normally, when this happens, it could be an issue related to connection or the browser itself. If this is still happening to you, I'd recommend using a different browser or clearing the caches and cookies of your current browser. If this doesn't correct the issue, please let me know, and I'll take a further look for you no problem.

Thank you,

Marco

Re: Ebay checkout not loading today.

touchwoodtoad — Thu, 29 Jan 2026 08:22:14 GMT

Still happening. Had similar issues with many of eBay 's functions a few weeks back when I, and others, were unable to add to lists, enlarge images, scroll images etc. This has happened before too. eBay eventually sorted it on both occasions without me changing browser etc. Not sure what goes on but I hope it's addressed soon as I can't purchase on any of my computers, only on my phone.

Re: Ebay checkout not loading today.

marco@ebay — Thu, 29 Jan 2026 15:07:51 GMT

Hi touchwoodtoad, thanks for your reply.

I've just checked from my end, and I wasn't able to replicate this, it is all loading and showing the right information/page. I can report this to our technical team, but please note that they might come back with the same as me. If you still want me to report this for you, please take a screen recording of the whole process, and leave it loading for a few seconds, so we can exactly see everything in the screen recording. Once you have that, please feel free to send it over a private message, as it might contain personal/sensitive information, and I'll take it from there.

Thank you,

Marco