topic Re: EBAY BARCODE failures in Member To Member Support

EBAY BARCODE failures

dinkdonj.ehkv5 — Sat, 27 Dec 2025 08:52:04 GMT

Shop refused to allow me collection of parcel without a barcode .I requested barcode from seller who said it was an ebay matter .

Shop owner made me pay for postage of the item and refused to issue a receipt to release it . Shop owner said he could not issue receipt with a valid barcode ! I paid just to resolve the matter .

How can I get my money back for postage ? I am furious and needed the item so I paid he postage to the shop owner

Any ideas ??

Re: EBAY BARCODE failures

**peaseblossom** — Sat, 27 Dec 2025 09:26:06 GMT

Did the parcel actually have inadequate postage on it?

Re: EBAY BARCODE failures

tobiasd4 — Sat, 27 Dec 2025 13:25:54 GMT

Sounds like it was RM parcel with insufficient postage, so no collection code required.

Ebay won't make seller refund this.

You could have refused to pay and then opened item not received case.

Re: EBAY BARCODE failures

papso22 — Sat, 27 Dec 2025 19:51:24 GMT

It is not at all clear what has happened here, but no-one will refund any extra postage you paid.

Re: EBAY BARCODE failures

dinkdonj.ehkv5 — Sun, 28 Dec 2025 12:41:11 GMT

It is VERY clear what happened . No barcode provided to collect item .Forced to pay to collect an item .
Will never buy on Ebay again .

Re: EBAY BARCODE failures

dinkdonj.ehkv5 — Sun, 28 Dec 2025 12:43:37 GMT

no The shop collection point demanded the barcode as proof of postage payment

was forced to pay to get item

Re: EBAY BARCODE failures

dinkdonj.ehkv5 — Sun, 28 Dec 2025 12:44:51 GMT

The collection shop is a scam or the seller is .

Re: EBAY BARCODE failures

tobiasd4 — Sun, 28 Dec 2025 13:28:29 GMT

You do NOT pay to collect item.

Re: EBAY BARCODE failures

dinkdonj.ehkv5 — Sun, 28 Dec 2025 13:38:44 GMT

ebay and seller should protect the consumer Free postage advertising is a false and deceptive offense .

Re: EBAY BARCODE failures

tobiasd4 — Sun, 28 Dec 2025 13:44:08 GMT

Maybe seller thought freepost means they don't pay to send it.

I still think it was unpaid postage fee, nothing to do with collection.

Re: EBAY BARCODE failures

*vyolla* — Sun, 28 Dec 2025 14:32:50 GMT

@dinkdonj.ehkv5 wrote:

Shop owner made me pay for postage of the item and refused to issue a receipt to release it .

I too am confused as to what's happened here.

The shop owner would not have paid for postage, so why did they want you to reimburse them?

Re: EBAY BARCODE failures

61stephenuk — Sun, 28 Dec 2025 15:20:01 GMT

It's far from VERY clear what has happened here

I assume you ordered an item to be delivered to your local click & collect store.

How did you know the item had arrived and was ready to be collected?
eBay issue the collection code when the store notifies them the goods have arrived

As for the store paying the insufficient postage charge this I highly doubt, How much was it?

Whatever happened to cause all these failures you are unlikely to get a refund for any extra postage you paid.

Re: EBAY BARCODE failures

dinkdonj.ehkv5 — Tue, 10 Feb 2026 17:13:45 GMT

The shop owner wanted 50 pence to release it which I did pay .

Re: EBAY BARCODE failures

tobiasd4 — Tue, 10 Feb 2026 17:49:00 GMT

Sounds like scam shop keeper.

50p is not an underpaid postage fee.