https://community.ebay.co.uk/t5/Member-To-Member-Support/Negative-Feedback-Revision/m-p/7971620#M331566 <P>&nbsp;</P> <P>&nbsp;</P> <P>Are you sure that you used the correct procedure to ask for the feedback to be revised?</P> <P>&nbsp;</P> <P>You don't make a feedback revision request to eBay - you report the feedback for removal. It sounds as though this is what you did, and they refused. This was to be expected, as their policy is to&nbsp;remove feedback left by sellers with comments that are inconsistent with the rating given, but not when left by buyers for sellers.</P> <P>&nbsp;</P> <P>To ask the buyer to revise the feedback you need to send them a formal feedback revision request through eBay, see: <A href="https://www.ebay.com/help/selling/leaving-feedback-buyers/disputing-feedback-received?id=4102#section2" target="_blank">https://www.ebay.com/help/selling/leaving-feedback-buyers/disputing-feedback-received?id=4102#section2</A><BR /><BR />You have to send the request within 30 days of receiving the feedback, and the buyer will have 10 days to revise it.</P> Sat, 13 Dec 2025 10:17:27 GMT red_magpie 2025-12-13T10:17:27Z