https://community.ebay.co.uk/t5/Member-To-Member-Support/HAVING-TROUBLE-UPDATING-TRACKING-NUMBER/m-p/7962975#M328338 <P>Thanks for the tag&nbsp;<a href="https://community.ebay.co.uk/t5/user/viewprofilepage/user-id/9299981">@jckl1957</a>&nbsp;</P> <P>&nbsp;</P> <P>Hi&nbsp;<a href="https://community.ebay.co.uk/t5/user/viewprofilepage/user-id/3195362">@beale29</a>&nbsp;,</P> <P>&nbsp;</P> <P>Thank you for your posts.</P> <P>&nbsp;</P> <P>I have followed up and the information from customer service is correct. The option to upload the tracking is no longer available when a Simple Delivery label is not used and a different label purchased. You can share the tracking details with the buyers through messaging or in the event a INR case is opened you can upload it through the case.</P> <P>&nbsp;</P> <P>Thank you,</P> <P>Kat</P> Wed, 26 Nov 2025 09:18:11 GMT kat@ebay 2025-11-26T09:18:11Z