https://community.ebay.co.uk/t5/Member-To-Member-Support/HAVING-TROUBLE-UPDATING-TRACKING-NUMBER/m-p/7962821#M328266 <DIV class="">Hi,</DIV><DIV class="">Thank you for the replies.</DIV><DIV class="">The menu has disappeared.</DIV><DIV class="">Please find enclosed a reply from eBay&nbsp; customer services agent, who I must add was very helpful.</DIV><DIV class="">&nbsp;</DIV><DIV class="">&nbsp;</DIV><DIV class="">1:13:48 UTC&nbsp;Agent</DIV><BLOCKQUOTE>I have checked the details for you and I can see that add tracking option is currently not available due to some temporary issue, we have many seller facing the same issue and according to eBay, this feature might be removed permanently, Rest assured, we have a resolution for you, share the tracking with the buyer so that they know when to expect it and also make a note on this order about the updated tracking, this was eBay can recognize it and I can see that funds for this order has been available to you, once the item is delivered, get the confirmation of the same from the buyer via eBay messages.</BLOCKQUOTE> Tue, 25 Nov 2025 19:10:43 GMT beale29 2025-11-25T19:10:43Z