https://community.ebay.co.uk/t5/Member-To-Member-Support/Warning-to-Buyers-eBay-s-AI-Ignored-Clear-Counterfeit-Evidence/m-p/7944665#M321295 Hi,<BR /><BR />What would you do if you spent £85.22p after you had been made redundant from your employer &amp; you found that EBay found in favour of a seller committing fraud, with a listing that said the article in question was genuine?<BR /><BR />And where in advance of bidding for it &amp; being successful that you asked the seller if it was genuine because of your recent redundancy &amp; where the seller replied to you with “Yeah genuine and in cellophane wrapper” before your winning bid?<BR /><BR />What would you do when the seller also told you “I checked the batch number on the base of the outer box and I was told by the aftershave check web site that it was genuine”.<BR /><BR />Would you chase after the bank you paid it through for a refund when EBay were at fault?<BR /><BR />When it’s hardly the financial institution’s fault for EBay allowing fraudsters to sell fake items on their website, passing them off as genuine goods &amp; then deciding to protect the seller rather than the buyer?<BR /><BR />And what would you do when you followed all the correct procedures as an EBay member of over 13yrs standing with a 100% selling &amp; purchasing rating &amp; you received an automated Artificial Intelligence appeal reply that stated the following?<BR /><BR />A decision was made on the listing you reported<BR /><BR /><BR />Hello,<BR />Thanks again for reporting the listing(s) you found.<BR /><BR />What happened:<BR />We looked into your report and didn’t find the listing to be in violation of our policy. This determination was made using automation or artificial intelligence.<BR /><BR />If you reported content that isn’t listed below, we’ll send a separate email once we’ve made a decision.<BR /><BR />Your reference ID:<BR /><BR />Here are the listings you reported that are included in this decision:<BR />If you believe a mistake has been made, we’re here to help. You can appeal this decision through our internal appeals process within the next six months, and we’ll take another look.<BR />You may also have the right to have this decision reviewed under the applicable laws by a competent court or settlement body.<BR />Thank you for being part of the eBay community.<BR />Thanks,<BR /><BR />eBay<BR /><BR />Please don't reply to this message. It was sent from an address that doesn't accept incoming email.<BR /><BR /><BR /><BR /><BR /><BR /><BR />ufauowugxhkeczbv Sat, 18 Oct 2025 22:58:28 GMT mansiep2012 2025-10-18T22:58:28Z