https://community.ebay.co.uk/t5/Member-To-Member-Support/Warning-to-Buyers-eBay-s-AI-Ignored-Clear-Counterfeit-Evidence/m-p/7944593#M321274 <P><EM>UK laws are there for a reason.</EM></P> <P>&nbsp;</P> <P>Yes they are, but eBay is not a law enforcing authority. It's just an online sales portal.</P> <P>&nbsp;</P> <P>If you want a return or refund through eBay, you have to follow their policies and procedures.&nbsp;</P> <P>&nbsp;</P> <P>eBay's own buyer protection is in addition to your legal rights. You're free to take a seller to the small claims court, although the outcome is uncertain and you could incur further costs and losses.</P> <P>&nbsp;</P> <P>It's possible that your payment provider e.g credit or debit card isuer may still be able to help. But like eBay, they too will probably require the item to be returned.</P> <P>&nbsp;</P> Sat, 18 Oct 2025 17:13:18 GMT red_magpie 2025-10-18T17:13:18Z