https://community.ebay.co.uk/t5/Member-To-Member-Support/Simple-Delivery-wrong-postage-amount/m-p/7944571#M321260 <P>If the SD postage is wrong you could cancel the transaction with buyer's agreement and relist with correct postage for the buyer to buy again.</P> <P>&nbsp;</P> <P>The alternative would be to buy your own postage.&nbsp; &nbsp; Open the pre-paid label to get the buyer's address and mark dispatched.&nbsp; &nbsp; &nbsp;Buy the correct postage yourself and add the new tracking number via View Order Details &gt; Postage &gt; Track Package &gt; dropdown arrow &gt; Add Tracking.</P> <P><BR />Cancel the original unused label here:<BR /><A href="https://www.ebay.co.uk/claims/simple-delivery/refund/seller" target="_blank" rel="noopener">https://www.ebay.co.uk/claims/simple-delivery/refund/seller</A></P> <P>&nbsp;</P> <P>If you don't use trackable postage you won't get a refund for the SD label.</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> Sat, 18 Oct 2025 15:51:01 GMT **peaseblossom** 2025-10-18T15:51:01Z