https://community.ebay.co.uk/t5/Member-To-Member-Support/Seller-selling-fake-Montblanc-pens-as-genuine/m-p/7942398#M320506 <P>Advice on how to contact Customer Service to get this seller reported.&nbsp; In March I bought - or believed I bought as it was listed as new - a genuine Montblanc rollerball pen for £152 - with Buyer Protection.&nbsp; Too late to send back. In August the pen had a problem (gem fell out of clip and needed to be replaced) As I had bought it as genuine I sent it, via a very reputable jewellery company, to MontBlanc itself to be mended. Montblanc declared it to be a fake and returned it untouched. Would not have discovered this if it had not had a problem. I had the embarrassment of having to go to the jeweller to collect it and be told it was fake. I felt very embarrassed, as though I had tried to scam them. The Seller STILL selling an IDENTICAL item on the ebay uk site (even with the same photograph as mine) at £187.&nbsp; He is selling Montblanc pens as real and new - ot the very least sold me one. and listing an identical one. Using their name and booklet and logo - identical - Wrote and complained twice but got no reply. I JUST WANT THIS SELLER STOPPED BEFORE OTHER BUYERS GET RIPPED OFF.&nbsp; &nbsp;Any ideas how I can do this.&nbsp; Tried to report it to Customer Service but just cannot get through.&nbsp; By the way.&nbsp; If I had knowingly bought a cheap 'lookalike' I obviously would not be bothering to ask the Community...</P> Tue, 14 Oct 2025 11:06:34 GMT pringleorange66 2025-10-14T11:06:34Z