topic Re: First INAD how long should i wait for them to open the case. in Member To Member Support

topic Re: First INAD how long should i wait for them to open the case. in Member To Member Support https://community.ebay.co.uk/t5/Member-To-Member-Support/First-INAD-how-long-should-i-wait-for-them-to-open-the-case/m-p/7938812#M319160 You're over thinking this!   They have done what before?  He has received an item you agree is not as described.  Why he's not opening a case asap may be for many reasons.  It could be a time factor, it's not a very important factor for them to deal with now perhaps.  You state you have  ' been on eBay long enough....'  maybe he hasn't,  and doesn't know how to open that case,  we do get many questions from peeps here just how do we manage a return.    They may think the effort of repacking and posting it back too much trouble,  who knows where their PO is, or their availability to reach it, so many reasons why there is no case yet.   You can block them from buying again if you wish, link below, but in my humble opinion they have done nothing wrong for you to do this.   As I,  and others have advised,  you have correctly apologised for your error,  and asked them to open an eBay case for the return and a full refund, you need to wait and see if they do just that.   If you still wish to block them from future purchases,  add their ID here:   <A href="https://www.ebay.co.uk/bmgt/BuyerBlock" target="_blank">https://www.ebay.co.uk/bmgt/BuyerBlock</A>   <a href="https://community.ebay.co.uk/t5/user/viewprofilepage/user-id/2106399">@18catsrfurryfriends</a>    Tue, 07 Oct 2025 04:23:32 GMT tressygirl 2025-10-07T04:23:32Z