https://community.ebay.co.uk/t5/Member-To-Member-Support/First-INAD-how-long-should-i-wait-for-them-to-open-the-case/m-p/7938559#M319085 <P>I have had my first INAD and it was my fault as I did not check the item fully.</P><P>&nbsp;</P><P>It was a shirt that turned out to have epaulettes on it which I was unaware of. It was a brand new shirt and I did not want to open it lesson learnt on that one!</P><P>&nbsp;</P><P>The buyer came back to me and stated that it was not mentioned in the listing which it was not as I did not know they were on there. I don't want the shirt back to be honest and I have asked him to open a return case and state INAD.</P><P>&nbsp;</P><P>How long do I wait for him to open the case and what should I do if he does not open one. Should I chase him to do it or just leave it but what happens if i just leave it then he decides to go to Ebay and state that I have not bothered to try and resolve it.</P><P>&nbsp;</P><P>Can any one give me any advice.&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P> Mon, 06 Oct 2025 15:15:37 GMT 18catsrfurryfriends 2025-10-06T15:15:37Z