Question Re: seller cancelled order in Member To Member Support DO NOT DELETE

seller cancelled order

elibechts-0 — Fri, 27 Sep 2019 16:07:27 GMT

Hello. I won an auction three days ago , i payed immediately. Today the seller has cancelled the order but i wasnt given any explanation i wasnt even informed . Can they just do that? I checked his feedback and it seems that isnt the first time he cancells orders .Thank you EDIT i got message from ebay that the seller cancelled due to "something wrong with my address" There is no problem with my address i bought many many things without any problem. It seems to be a dodgy seller, i can see that he uses the same excuse as a reply to other peoples negative feedback

Re: seller cancelled order

tressygirl — Fri, 27 Sep 2019 15:01:19 GMT

This is bad selling, and if they continually do this, without the buyer's consent and authorisation, they not only will pay seller fees, but get damaging defects on their account. It does not take too many defects to close a Private seller 's account down permanently.

If you receive a cancellation request citing ' buyer requests to cancel' you can decline.

If they have refunded diretly through Paypal the above penalties will be applied.

eBay do not like unhappy buyers.

Re: seller cancelled order

redwick1 — Fri, 27 Sep 2019 15:07:53 GMT

You can not force them to sell but it is very bad ebaying.

Did they refund you/.

Leave appropriate feedback not mentioning ebay or refund.

Re: seller cancelled order

elibechts-0 — Fri, 27 Sep 2019 16:03:54 GMT

Thank you for the reply. It says refunded and now i got a message from ebay saying that the seller cancelled due to a problem with my address. There is no problem with my address i bought many things during the last year with no issues. But on his negative feedback from other people replies the same excuse about addresses.

Re: seller cancelled order

elibechts-0 — Fri, 27 Sep 2019 16:06:39 GMT

Thank you for the reply. It seem to be a dodgy seller , i should have payed more attention to his feedback before i buy

Re: seller cancelled order

profgaz — Fri, 27 Sep 2019 19:04:22 GMT

You could phone eBay to report the seller. They shouldn't use problem with address unless its genuine & have obviously done it to try to avoid ebay fees. eBay won't like that.

Re: seller cancelled order

redwick1 — Fri, 27 Sep 2019 19:20:28 GMT

Yes, do as profaz says and report them

That is not right and ebay takes fee avoidance seriously.

You can also try Report this seller which you can to do the right of the item under More actions
If they are doing it on a regular basis then ebay may take some action