https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Selling-advice/qaa-p/4629625#M85068 <P>Hiya.</P> <P>&nbsp;</P> <P>Firstly log into your Paypal account and check that the payment is actually there and is cleared and whether it says ok to post.</P> <P>&nbsp;</P> <P>New members with high value phones are a scam magnet <span class="lia-unicode-emoji" title=":disappointed_face:">😞</span></P> <P>&nbsp;</P> <P>Never rely on just an email saying its been paid for as there are FAKE but real looking emails around.</P> <P>&nbsp;</P> <P>You never send to any other address than the one that is on Paypal.&nbsp;&nbsp; Never send anything to an address given to you in a message as you will lose all seller protection.</P> <P>&nbsp;</P> <P>Although strictly speaking you cannot refuse Paypal.&nbsp;&nbsp; if someone wants to collect in person really push for cash on collection.</P> <P>There is another scam where someone pays by Paypal and collects in person.&nbsp;&nbsp; They get home and then claim item not received under Ebays money back Guarantee.&nbsp; Seller cannot prove delivery to the Buyer and the Buyer ends up with the phone and a refund <span class="lia-unicode-emoji" title=":disappointed_face:">😞</span></P> <P>&nbsp;</P> <P>Only post the phone by next day special delivery...this ensures that it is tracked with a signature upon delivery and "if it gets lost in the post" you should be able to claim compensation for the phone from Royal Mail.</P> <P>&nbsp;</P> <P>Also to try and stop any wannabe scammers.....go to&nbsp; My Ebay Page....account....seller preferences</P> <P>&nbsp;</P> <P>Tighten them all up as much as you can....block anyone from bidding who does not have a paypal account or credit card on file or has 2 strikes for non payment in 12 months.&nbsp;</P> <P>&nbsp;</P> <P>All you can do is strictly stick to the rules and try and use common sense and hopefully protect yourself as much as you possible can.</P> <P>&nbsp;</P> <P>I would definitely not on this occasion allow anyone to collect that phone in person after paying for it by Paypal if collection is person is not stated on your listing.</P> <P>&nbsp;</P> <P>I really do hope that all the above helps <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>&nbsp;</P> <P>P.S I must be getting better....I just typed all that and no typos lol&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> Sat, 23 Jan 2016 09:05:31 GMT 1956glyn 2016-01-23T09:05:31Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Selling-advice/qaq-p/4629614 <P>&nbsp;</P><P>Hi All,</P><P>&nbsp;</P><P>I listed my mobile phone for sale and within an hour it was purchased by an ebay member with zero feedback. They paid for the item immediately but then sent me a message asking if they can collect in person or if I could send it to a works address. All seems normal until I check the works address vs the home address and they are 450 miles apart.</P><P>&nbsp;</P><P>What would be your advice in handling this transaction?</P><P>Should I ben concerned?</P><P>Is there any steps I can take to safeguard myself?</P><P>&nbsp;</P><P>Any help and advice would be much appreciated.</P><P>&nbsp;</P><P>Thanks</P> Sat, 23 Jan 2016 08:50:46 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Selling-advice/qaq-p/4629614 jsmith060 2016-01-23T08:50:46Z