Question Re: Rude seller in Member To Member Support DO NOT DELETE

Rude seller

kendr_shann — Mon, 04 Jun 2018 20:08:49 GMT

Hi I’ve recently placed a bid on an item and it has now ended, I have politely asked the seller if she could cancel as I’ve already purchased the same thing, and the seller was rude about it saying “that it’s not my problem, if you don’t pay I’ll report you” I’ve even apologised to the seller and just think no one should ever be treated the way I was.

Re: Rude seller

tobiasd4 — Mon, 04 Jun 2018 20:19:47 GMT

No excuse to be rude, however you ruined their listing by refusing to pay.

Seller can open unpaid against you, if you don't pay within 4 days, case will close & you get strike,

2 of these in 12 months can restrict your buying.

Re: Rude seller

pixiesen2012 — Mon, 04 Jun 2018 20:21:31 GMT

look at it from their point of view,

you've ruined their sale, and cost them fees, why should they agree to cancel?

they have every right to complete a non payment case against you to get their fees refunded,

Re: Rude seller

kendr_shann — Mon, 04 Jun 2018 22:19:57 GMT

I totally get where you are coming from but I have tried many times over the past few days to cancel and I didn’t get a reply from the seller.

Re: Rude seller

pixiesen2012 — Tue, 05 Jun 2018 06:33:27 GMT

they don't have to agree to cancel

and they clearly don't want to use the cancel option and are going to use the unpaid item option,