Question Re: How to stop harassment in Member To Member Support DO NOT DELETE

How to stop harassment

nealecl — Mon, 28 May 2018 12:50:55 GMT

I've had it up to the back teeth with the incessant (sometimes up to three times) daily emails from eBay suggesting, 'You may be interested in this.....' or 'We've found just the thing you're looking for.....' If I want to buy from eBay then I'll log in to my account, I don't want these constant annoying harassing emails. I've searched my account settings and cannot find how to stop them, does anyone know how? I'm now considering serving papers on eBay because ot their harassment.

Re: How to stop harassment

red_magpie — Mon, 28 May 2018 12:55:08 GMT

I'm now considering serving papers on eBay because ot their harassment.

Well at least you've brought a smile to our faces on this hot bank holiday afternoon!

Go to your "my eBay" page, click on the account tab and then on site preferences. Somewhere there you will find your communications preferences, which you can edit to remove most unwanted emails.

Re: How to stop harassment

nealecl — Tue, 29 May 2018 07:22:14 GMT

As for changing my 'preference' settings, I've been to the page you direct me to a number of times (before and after posting my question) and there is no option to change them. All that is listed is a main email address (repeated three times)

Re: How to stop harassment

profgaz — Tue, 29 May 2018 01:23:12 GMT

Account settings > Communication Preferences > Promotions and surveys + click on show.

email address is under Account settings > Personal Information

I've just checked.

There is no need to be rude, nobody as suggested you cannot serve papers on eBay But It is an amusing thought.
I would however suggest you don't serve papers over annoying emails since you have likely always had the option to turn them off.
If the options can still not be found then it may be an unusual error on your account, In which case you would need to contact eBay cs.

Re: How to stop harassment

tressygirl — Tue, 29 May 2018 06:05:30 GMT

All options are not available when using an app or phone, try using a laptop / PC you'll find the option there to manage your communication preferences with eBay.