Question Re: Buyer not paid in Member To Member Support DO NOT DELETE

Buyer not paid

rehanak — Tue, 01 May 2018 19:13:19 GMT

Buyer not paying or responding to requests

Re: Buyer not paid

*vyolla* — Tue, 01 May 2018 19:15:22 GMT

You need to go through the unpaid item dispute process to get an eBay final value fee credit.

Read all about it and open one here:

http://pages.ebay.co.uk/help/sell/unpaid-items.html

Whilst sellers can open one 2 days after their listing ended,I give my buyers 5 days within which to pay. It seems more reasonable and hopefully prevents them from feeling harrassed into paying (and subsequently leaving poor feedback). It's a personal call though, you may wish to open one sooner.

The non-payer will get a strike against their account, and sellers can set their Buyer Requirements to block bidders with 2 or more strikes.

They also won't be able to leave feedback for the transaction, which is always a bonus when they turn out to be flakey.

Add any non-payer to your Blocked Bidders List. You don't want them coming back:

http://offer.ebay.co.uk/ws/eBayISAPI.dll?BidderBlockLogin

Re: Buyer not paid

angelah1847 — Tue, 01 May 2018 19:37:27 GMT

Ebay debit the final selling fee to your ebay account as soon as the listing ends with a winning buyer not when the buyer pays.

If the buyer doesn't pay you have to make ebay aware in order to get a refund of the fee.

You can open an unpaid case 2 days after sale ends (though some sellers leave it a bit longer) and then close it 4 days later if buyer still hasn't paid.

http://pages.ebay.co.uk/help/sell/unpaid-items.html

You get a refund of your final selling fee and non payer gets a strike on their account.

Neither of you can leave any feedback.

Then you can relist.

Add their ID to your blocked bidder list:
http://offer.ebay.co.uk/ws/eBayISAPI.dll?bidderblocklogin
and set your Buyer Requirements to block bidders with 2+ strikes in last 12 months:
http://offer.ebay.co.uk/ws/eBayISAPI.dll?BuyerBlockPreferences