Question Re: Messages not working in Member To Member Support DO NOT DELETE

Messages not working

code343 — Fri, 27 Apr 2018 13:05:54 GMT

Ebay messages aren't working on the Android app, but I doubt I'm the first to report this, as it's been down for a couple of hours - and that's three different people checking it on different Android devices. Is this a known issue, and if so, is there any recommended fix? Many thanks, David

Re: Messages not working

sarah_uk@ebay.com — Fri, 27 Apr 2018 13:20:31 GMT

Hi @code343

Apologies for any inconvenience. Our technical team are aware of some messages being intermittently slow when loading or sending.

I have provided your user ID to them. I don't have a workaround available at the moment but I will let you know if I receive any updates.

We hope to have this resolved as soon as possible.

Thanks,

Sarah

Re: Messages not working

sarah_uk@ebay.com — Fri, 27 Apr 2018 14:45:42 GMT

Hi,

Our technical team have confirmed this is now resolved.

Thanks,

Sarah