https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Seller-refuses-to-send-item-I-won/qaa-p/5922273#M799056 <P>A refund is all you will get, I'm afraid. No-one can force a seller to sell, any more than non-paying buyers can be forced to pay.</P> <P>&nbsp;</P> <P>What was the latest estimated delivery date? If you haven't received a refund or the coat by then open a case under eBay's money back guarantee through the resolution centre: <A href="http://resolutioncentre.ebay.co.uk/" target="_blank">http://resolutioncentre.ebay.co.uk/</A><BR /><BR />A case must be opened within 30 days after the latest estimated delivery date. After 8 days the option will appear to escalate it for eBay to step in. If it's still unresolved, do so. Don't agree to close the case before you have your refund.</P> <P>&nbsp;</P> <P>The seller will receive a defect on their account from eBay and you can leave whatever feedback you think is appropriate.</P> Tue, 24 Apr 2018 12:25:08 GMT red_magpie 2018-04-24T12:25:08Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Seller-refuses-to-send-item-I-won/qaq-p/5922241 I emailed seller to discuss sizing of a coat which was selling with no reserve. She offered me a BIN £120. I just won the coat for £22 and surprise surprise it has not been posted. I really want the coat - not a refund. Suggestions? Tue, 24 Apr 2018 11:40:12 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Seller-refuses-to-send-item-I-won/qaq-p/5922241 splodge19 2018-04-24T11:40:12Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Seller-refuses-to-send-item-I-won/qaa-p/5922273#M799056 <P>A refund is all you will get, I'm afraid. No-one can force a seller to sell, any more than non-paying buyers can be forced to pay.</P> <P>&nbsp;</P> <P>What was the latest estimated delivery date? If you haven't received a refund or the coat by then open a case under eBay's money back guarantee through the resolution centre: <A href="http://resolutioncentre.ebay.co.uk/" target="_blank">http://resolutioncentre.ebay.co.uk/</A><BR /><BR />A case must be opened within 30 days after the latest estimated delivery date. After 8 days the option will appear to escalate it for eBay to step in. If it's still unresolved, do so. Don't agree to close the case before you have your refund.</P> <P>&nbsp;</P> <P>The seller will receive a defect on their account from eBay and you can leave whatever feedback you think is appropriate.</P> Tue, 24 Apr 2018 12:25:08 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Seller-refuses-to-send-item-I-won/qaa-p/5922273#M799056 red_magpie 2018-04-24T12:25:08Z