https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/dispute-opened-with-Paypal/qaa-p/5912991#M793243 <P>If you just refund through paypal which is what you will have to do if the item was not as described then you will be left with the fees and a defect on your account</P> <P>Phone ebay and tell them the buyer opened the dispute in paypal and you have refunded that way and see if they will refund the final value fees</P> <P>&nbsp;</P> <P>All disputes should be done through the resolution centre.</P> <P>You dont just do it yourself.</P> <P>The buyer should have opened the disputse in ebay but there is nothing to stop them going straight to paypal</P> Tue, 17 Apr 2018 17:52:54 GMT redwick1 2018-04-17T17:52:54Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/dispute-opened-with-Paypal/qaq-p/5912982 <P>My buyer has opened a dispute on Paypal instead of asking me directly. I am happy to accept return and have told paypal this. Will EBayautomatically refund my seller fees?</P> Tue, 17 Apr 2018 17:45:51 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/dispute-opened-with-Paypal/qaq-p/5912982 dcbs44 2018-04-17T17:45:51Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/dispute-opened-with-Paypal/qaa-p/5912991#M793243 <P>If you just refund through paypal which is what you will have to do if the item was not as described then you will be left with the fees and a defect on your account</P> <P>Phone ebay and tell them the buyer opened the dispute in paypal and you have refunded that way and see if they will refund the final value fees</P> <P>&nbsp;</P> <P>All disputes should be done through the resolution centre.</P> <P>You dont just do it yourself.</P> <P>The buyer should have opened the disputse in ebay but there is nothing to stop them going straight to paypal</P> Tue, 17 Apr 2018 17:52:54 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/dispute-opened-with-Paypal/qaa-p/5912991#M793243 redwick1 2018-04-17T17:52:54Z