Selling fees

jhaw3134 — Mon, 19 Mar 2018 15:03:14 GMT

Why am I being invoiced for selling fees when I have nothing selling.

Re: Selling fees

corred — Mon, 19 Mar 2018 15:06:45 GMT

According to your account you sold 2 chairs on 13/2 & a wine rack on 22/2

You also listed 2 chairs twice using a reserve

• Only basic listings are free
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• A reserve is charged at 4% of the reserve set.....sale or no sale & was shown before you clicked "list with displayed fees"
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• The minimum reserve you can set is £50
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• Reserves are an expensive waste of money as they deter buyers
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• Simply start your item at the minimum amount you would be willing to accept.....it cannot sell for less than the start price

• If an item has not been paid for 48 hours after the listing ended then you can open an unpaid case here http://resolutioncentre.ebay.co.uk/ (you have up to 32 days to do this if you wish to allow the buyer longer to pay but 2 days is the earliest)
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• After opening the case if payment has still not been received after 4 more full days then return to the case & close as unpaid to request a fee credit
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• Once a case has been closed you can then relist or make a second chance offer to the underbidder
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• Once an unpaid case has been opened the transaction cannot be cancelled, only closing the case after 4 days will do this
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• You should not simply cancel a transaction as it may leave you with fees to pay & a selling defect
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• When a case has been closed in your favour as the seller then the buyer receives a damaging unpaid strike against their account & NEITHER of you may leave feedback
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• Details here
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• http://pages.ebay.co.uk/help/sell/unpaid-items.html

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Selling fees

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