Question Re: Negative Feedback in Member To Member Support DO NOT DELETE

Negative Feedback

jasey1273 — Thu, 15 Mar 2018 14:41:14 GMT

Can anyone explain to me how a company selling on ebay with over 7,000 negative feedback comments for the last 12 months...can continue trading??

Re: Negative Feedback

plum993 — Thu, 15 Mar 2018 14:47:26 GMT

If its a very high volume seller then the negatives will likely be in proportion to the volume of sales

Re: Negative Feedback

bikergirl-2008 — Thu, 15 Mar 2018 14:48:31 GMT

It's all in the numbers.

7.000 is a small number if they are a powerseller with over, say, 100,000 feedbacks.

It's where the feedback system falls down a bit as an occasional seller can be penalised for getting just 1 negative whereas a big business, no matter how dodgy, can get away with much worse merely as they sell a lot more.

Re: Negative Feedback

jasey1273 — Thu, 15 Mar 2018 14:51:24 GMT

Yes...i see what u mean. But still 7,000 fed up customers...not great is it. 😃

Re: Negative Feedback

corred — Thu, 15 Mar 2018 15:03:20 GMT

Which is worse...... a seller with 190000 positive & 7000 negative
OR
A seller with 100 positive & 4 negative ??

Also negative feedback do not cause account defects....they reflect a buyers feelings about a transaction.....defects are only caused where the seller does not resolve the problem before eBay step in