Question Re: Postage in Member To Member Support DO NOT DELETE

Postage

pete-chilv — Thu, 15 Feb 2018 17:09:06 GMT

I have bought and paid for an item on eBay , I paid all costs that they asked for including postage costs .
They have now sent me a message saying they made a mistake and now want another £8 for postage, how do I stand on this one ?

Re: Postage

john1297576 — Thu, 15 Feb 2018 17:18:50 GMT

Tell them you paid what it said on the listing and invoice and expect to receive your item. If seller makes a mistake that is his problem, DO NOT PAY MORE.

If they will not honour the sale, start a not received item if it does not arrive to get a refund AND leave negative feedback and low stars. Just say "seller would not honour the sale", then there is no reason for it to be removed.

Re: Postage

tobiasd4 — Thu, 15 Feb 2018 17:19:56 GMT

Seller can't charge more postage than listed.

Politely reply that you have paid & await delivery of item.

If item does not turn up, you can open item not received case 1 day after estimated delivery date, escalate on day 9.

If seller sends cancellation request, decline it.