Question Re: Final volue fee in Member To Member Support DO NOT DELETE

Final volue fee

boczek-28 — Fri, 02 Feb 2018 17:17:12 GMT

Hello

I writing to ask you about the final fee that I have got to pay 85 pounds which I've seen yesterday and today show me doubled price. When i was try to upload my Item I didnt had any infomation about the any extra fees instead od the selling fee which Has been taken staight away after the Item been sold so my question is why I need to pay and why is doubled. Thank you

Re: Final volue fee

tara*teller — Fri, 02 Feb 2018 17:24:24 GMT

You are showing as selling the same item twice, if you did not sell the item twice then complete an unpaid item case or cancellation for the item that did not sell and you'll get a final value fee credit for that.

The amount that you owe is around the £85 mark at present if you did sell both the items but there has been an glitch in the system and the fees are doubling up and not showing correctly - eBay are working on it.

@boczek-28

sarah_uk@ebay.com

Re: Final volue fee

sarah_uk@ebay.com — Fri, 02 Feb 2018 17:27:58 GMT

Thank you for the tag.

We are aware of this happening on some seller accounts. I have highlighted your User ID to our technical team. We are working to resolve this as soon as possible. Apologies for any confusion.

Thanks,
Sarah