Question Re: 100 % positive feedback in Member To Member Support DO NOT DELETE

100 % positive feedback

corsaman-2008 — Mon, 22 Jan 2018 21:48:02 GMT

How do sellers have negative and nuetral feedback removed from their feedback back score . it does not give a fair review of thier selling performance when deciding to buy from a seller or not, it makes me suspicious as to why they have bad feedback removed

Re: 100 % positive feedback

john1297576 — Mon, 22 Jan 2018 21:51:01 GMT

If the buyer breaks the rules on what can be said in feedback, then the seller can ask ebay to remove it.

Re: 100 % positive feedback

1902elder — Mon, 22 Jan 2018 21:52:08 GMT

Feedback can be removed if it breaches Ebay guidelines, for instance you cannot mention Ebay or Paypal disputes and there are other reasons. savvy sellers know when bad feedback can be removed.

Of course, there are instances where the feedback is untgrue and malicious and sometimes these can be removed.

Re: 100 % positive feedback

023mjc — Mon, 22 Jan 2018 21:52:20 GMT

Ebay will only remove feedback if it breaks the rules in some way. Many buyers think it's OK to say THIEF, or FRAUDSTER, or LIAR which is defamation and others think it's OK to use foul language or racist remarks. These are examples of a reason for removal.

Re: 100 % positive feedback

redwick1 — Mon, 22 Jan 2018 21:52:50 GMT

Feedback can be removed for a few reasons

Usually mentioning ebay or a dispute but also other reasons

See the ebay policy on feedback removal

https://pages.ebay.co.uk/help/policies/defect-removal.html

Re: 100 % positive feedback

corsaman-2008 — Mon, 22 Jan 2018 22:04:09 GMT

Im fully aware of that but when you go to buy something and the seller has 100% positive feedback score you must think why , things do go wrong and there cannot be a seller on ebay that has got everthing right every time (law of averages)