Question Re: Changing billing currency in Member To Member Support DO NOT DELETE

Changing billing currency

tstorelt — Wed, 17 Jan 2018 17:52:45 GMT

I need to change eBay account billing currency from GBP to EUR, as I live in Lithuania and need all invoices as invoicing clients in EUR.

Re: Changing billing currency

profgaz — Wed, 17 Jan 2018 17:55:48 GMT

This is the UK site, Try ebay.COM

Re: Changing billing currency

tstorelt — Wed, 17 Jan 2018 18:00:34 GMT

But I am registered to ebay.co.uk site, and need to change GBP to EUR.
And my target is to list items on UK site, not on COM.

Re: Changing billing currency

profgaz — Thu, 18 Jan 2018 03:38:06 GMT

Your not registered to ebay uk & shouldn't be. Your not in the UK.
Your registered in Lithuania.

The UK currency is GBP, Not EUR

Re: Changing billing currency

tstorelt — Thu, 18 Jan 2018 06:50:14 GMT

Dear profgaz,

your support was very helpful, really : I never knew that you know better on what site I have registered, even if I see domain in my browser address.
However, customer support helped me to change currency - thanx to them.
Finally, I would offer you not to offer any solution to anybody, if you're not sure about is it true or not.

Re: Changing billing currency

profgaz — Thu, 18 Jan 2018 08:42:44 GMT

I'm sure about my answers.
You are obviously an ungrateful rude person. I give help freely on these boards out of the goodness of my heart.
Your account shows you registered in Lithuania. That is how I know.
I don't have any other access to your account as I'm a member, Not ebay cs.
UK currency is GBP, Not EUR

Re: Changing billing currency

corred — Thu, 18 Jan 2018 08:54:25 GMT

@tstorelt

While what @profgaz says is in theory correct (as you are supposed to have a UK address to register on eBay UK) it is possible to register on the site £/or use an non UK registration to post on eBay UK......advertising currencies & billing currencies are completely different as I was billed in US$ for years on the UK site

I would question the logic of wanting to post on the UK site though as live chat is rarely offered & listing issues on the UK site can only generally be resolved by phoning UK customer services which can only be done from within the UK

You also need to be prepared for potentially unknown issues when the UK leaves the EU in 2019 which will certainly include the need to register for UK VAT as Chinese sellers already do

Re: Changing billing currency

tressygirl — Thu, 18 Jan 2018 08:53:50 GMT

Dear OP, we are members like yourself, so we can see all information that you , yourself are privy to. Clicking on your profile you are showing as listed in Lithuania and registered as a business. If you are posting from there, then the information you have been given is correct, that is you need to log out, and log back into the correct eBay site.
If eBay CS have corrected your problem, that is good news, they do not always manage to do this.

Re: Changing billing currency

tstorelt — Thu, 18 Jan 2018 09:08:23 GMT

@corred

Thank You, your comment is much more informative than @profgaz.
Yes, I understand situation about EU and UK situation, and after several hours research I see the reason to list items on Ireland site, where I can set EURO price as well as be sure about Ireland is not leaving EU in the nearest future.
Also, You're right about live chat or phone call support, but I found a way to do that and customer support member changed my primary currenty to EURO, even on UK site - so this is possible anyway. What he did not mention clearly, is that I cannot list an item and set EURO price if I list it via UK site - I have to do this via other eBay sites, that have EURO as primary currency. I might be wrong, but the only site with English language and EURO currency is IE, so I will have to list items there. What is confusing me, that if I want to list my items internationally, I have to sell at least one item, receive good feedback and wait 90 days till I will be able to get such function. Of course, I can go to every site and list items there, but creating listing in other currencies is not what I am looking for, as I run business in Lithuania officially and do not want to deal with invoicing in different currencies at all.

@profgaz - You're right just about one thing : my account is registered to Lithuania, that's true. But everyting else is wrong. Why you offer me to go to ebay.com site, if they also does not offer EURO as primary currency? Does LT has it's own eBay site? No, so why COM, not DE or FR or CN? My request was about EURO as currency on UK site. Am I rude? Maybe. But if you would ask stranger on a street how to find exact street, and he would show you wrong way instead of saying he don't know - how would you treat such answer? I just can repeat : I have registered on UK site, and right now my primary currency is EURO - no matter what you know and think. So how I should react to your answer to go to COM site, where primary currenty is USD? Think about this.

Re: Changing billing currency

profgaz — Thu, 18 Jan 2018 09:31:32 GMT

@tstorelt

If you read my original answer, I suggested you TRY the Com site. Since you are supposed to have a UK address to register on ebay UK
You have criticized me for not having all the answers you require but my answers were still right.
I am NOT ebay cs & cannot contact them on your behalf or change your account to your preferences.
I was simply trying to be helpful but you repaid my kindness with rudeness. You think about that.