https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Fake-and-dangerous/qaa-p/5715074#M679556 <P><FONT face="comic sans ms,sans-serif" size="3">While I could not really comment on the legality of the e-mail [which could even be a spoof/phishing] wouldn't you be happy to know?</FONT></P> <P>&nbsp;</P> <P><FONT face="comic sans ms,sans-serif" size="3">As to what eBay will do I would guess - specifically nothing.</FONT></P> <P>&nbsp;</P> <P><FONT face="comic sans ms,sans-serif" size="3">If the item was purchased recently then if within 30 days you can open a "not as described" case with eBay's resolution centre and escalate after 8 days for a refund. If it was more than 30 days and less than 180 days then do the same in Paypal and escalate after just 2 days.&nbsp; &nbsp;If over that time you will need to take some form of action outside eBay.</FONT></P> <P>&nbsp;</P> <P><FONT face="comic sans ms,sans-serif" size="3">It is one of the oddities of eBay [etc] that if the seller were to refund outside eBay then he will risk [multiple] defects and possibly a complete ban!</FONT></P> Sun, 10 Dec 2017 12:20:36 GMT arkwebus 2017-12-10T12:20:36Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Fake-and-dangerous/qaq-p/5715057 I have received an email directly to my email account along with 300 other people clearly breaking eBay data protection from a seller advising us all the item purchased a Samsung charger is dangerous and to discard it immediately to receive a refund. Not only has the seller shared personal email addresses but they haven't sent a refund for the 'genuine' Samsung charger purchased. Neither sharing of data or selling fake and dangerous items are acceptable. What will eBay be doing about This? Sun, 10 Dec 2017 12:09:35 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Fake-and-dangerous/qaq-p/5715057 vmovick 2017-12-10T12:09:35Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Fake-and-dangerous/qaa-p/5715074#M679556 <P><FONT face="comic sans ms,sans-serif" size="3">While I could not really comment on the legality of the e-mail [which could even be a spoof/phishing] wouldn't you be happy to know?</FONT></P> <P>&nbsp;</P> <P><FONT face="comic sans ms,sans-serif" size="3">As to what eBay will do I would guess - specifically nothing.</FONT></P> <P>&nbsp;</P> <P><FONT face="comic sans ms,sans-serif" size="3">If the item was purchased recently then if within 30 days you can open a "not as described" case with eBay's resolution centre and escalate after 8 days for a refund. If it was more than 30 days and less than 180 days then do the same in Paypal and escalate after just 2 days.&nbsp; &nbsp;If over that time you will need to take some form of action outside eBay.</FONT></P> <P>&nbsp;</P> <P><FONT face="comic sans ms,sans-serif" size="3">It is one of the oddities of eBay [etc] that if the seller were to refund outside eBay then he will risk [multiple] defects and possibly a complete ban!</FONT></P> Sun, 10 Dec 2017 12:20:36 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Fake-and-dangerous/qaa-p/5715074#M679556 arkwebus 2017-12-10T12:20:36Z