Question Re: Invoice request and Global Shipping Programme. in Member To Member Support DO NOT DELETE

Invoice request and Global Shipping Programme.

oosjad — Mon, 04 Dec 2017 22:21:39 GMT

I have sold an item to international buyer through the GSP. Customer has now requested that I invoice her. I can only invoice sale amount and UK posting can't I? Will it be clear to buyer that I can only invoice this amount and not the all in cost? Many thanks for your help. Regards

Re: Invoice request and Global Shipping Programme.

plpmr — Mon, 04 Dec 2017 22:28:22 GMT

You cannot raise an invoice for items sold with Global as eBay do it all.

Re: Invoice request and Global Shipping Programme.

norseway53 — Mon, 04 Dec 2017 22:29:37 GMT

You are blocked from invoicing for items sold through the global shipping program and it is most unwise to try and circumvent this. eBay will have invoiced the buyer and when the buyer pays, you will get the hub address to ship to and the special code to write on the front of the parcel. Send signed-for to the hub and once the parcel is there, responsibility for loss or damage in international transit passes to Pitney Bowes.

The buyer sees all the costs on the listing page before placing their bid. If the buyer doesn't pay the simply go through the unpaid item dispute:-

https://resolutioncentre.ebay.co.uk/

Re: Invoice request and Global Shipping Programme.

oosjad — Mon, 04 Dec 2017 22:56:23 GMT

Ok. That's very helpful. Many thanks for confirming that. All the best

Re: Invoice request and Global Shipping Programme.

oosjad — Mon, 04 Dec 2017 22:57:56 GMT

Thanks for confirming that and making it so clear. Appreciate your help
All the best