Question Re: Buyer pulled out - does it automatically go to next h... in Member To Member Support DO NOT DELETE

Buyer pulled out - does it automatically go to next highest bidder

fruitygirl99 — Sun, 03 Dec 2017 10:49:17 GMT

Hi,

the highest bidder at my auction has pulled out and so I have cancelled the order, does this automatically then be offered to the next highest bidder or do I have to relish, think I may regret being kind and cancelling the order as they asked questions after winning and now saying item will not fit them

thanks for the advice

kate

Re: Buyer pulled out - does it automatically go to next h...

angelah1847 — Sun, 03 Dec 2017 10:51:24 GMT

It won't automatically be offered to the next highest bidder, you would need to do that yourself.

You should see the option in the drop down menu to the right of the item in the sold section of My Ebay.

Re: Buyer pulled out - does it automatically go to next h...

red_magpie — Sun, 03 Dec 2017 11:37:41 GMT

so I have cancelled the order,

I hope you did this the correct way, through the resolution center, and selecting "buyer and seller agree to cancel" as the reason.

If you didn't, eBay is liable to place a defect on your account for making a seller initiated cancellation - even though it was what your buyer wanted.

Sellers have even received lifetime bans on selling here because of defects received for refunding buyers the "wrong way".

Re: Buyer pulled out - does it automatically go to next h...

fruitygirl99 — Sun, 03 Dec 2017 16:41:19 GMT

Thank you think I did it the wrong way what a pain