Question Re: Ebay fees in Member To Member Support DO NOT DELETE

Ebay fees

robertson7887 — Thu, 30 Nov 2017 14:00:33 GMT

I've listed an item and a bidder won my item , but realising that the buyer was bogus i have cancelled the transaction enabling me to re-list, shortly afterwards ebay emailed me to say bid removed as it was fraudulent. however ebay still shows my "60 day selling total" including this sale which never was....... if i dont fix this im gonna get charged from ebay i guess ?.... i thought with the transaction canclled they would remove this and therefore not charge me when the "selling fees" bill comes in... any advise please , thanks

Re: Ebay fees

temperate_porcine — Thu, 30 Nov 2017 14:19:43 GMT

The cancellation will complete after 10 days without a response from the buyer, this page explains: http://pages.ebay.co.uk/help/sell/cancel-transaction-process.html?rmvSB=true#cancel

FFR: When you have an unpaid item, this is the correct process to use: http://pages.ebay.co.uk/help/sell/unpaid-items.html

Re: Ebay fees

**peaseblossom** — Thu, 30 Nov 2017 14:21:44 GMT

Buyers can refuse some cancellations but if they do nothing you should be able to close it yourself after 10 days and get your fee back. You'll find it at Resolution Centre, bottom of any page.

If you have problems with that contact ebay about it. You can use one of the phone options or live chat at the bottom of this:

https://ocsnext.ebay.co.uk/ocs/cusr?query=166&levelHierarchy=3a6a3

In future you should complete an Unpaid Item case for non-payers. Details here:

http://pages.ebay.co.uk/help/sell/unpaid-items.html