https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/shutl-insurance/qaa-p/5682559#M661179 <P><a href="https://community.ebay.co.uk/t5/user/viewprofilepage/user-id/3631642">@aramancam</a></P> <P>&nbsp;</P> <P>You might well find you cannot as most things appear not to be covered</P> <P>&nbsp;</P> <P>The number of things they do not cover is more than what they do cover &amp; the nax compensation IF they pay is £25</P> <P><A href="https://support.shutl.com/hc/en-gb/articles/115004275669-Claims-and-compensation" target="_blank">https://support.shutl.com/hc/en-gb/articles/115004275669-Claims-and-compensation</A></P> <P><BR />• No compensation list<BR />• <BR />• The following items are excluded from compensation in the event of loss or damage:<BR />• Antiques (objects over 100 years old)<BR />• Items that are included on the Prohibited Items list, such as any dangerous, hazardous or prohibited goods (as detailed in our Prohibited Items section)<BR />• Sharp instruments eg. knives, gardening and household tools regardless of how they were packaged<BR />• Articles made largely or wholly of gold, silver or other precious metals<BR />• Ceramic or composite items of any description including without limitation glass, mirrored items, crystal, ceramics, porcelain, plaster, marble, china, stone, slate, resin, granite, concrete (or any item containing these materials)<BR />• Cameras<BR />• Items which have been strapped together<BR />• Diamonds and other precious stones<BR /><STRONG><FONT color="#FF0000">• Electrical or electronic items (Monitors, mini fridges, lamps with glass or ceramics, tablets greater than 12 inches, printers containing ink or toner)</FONT></STRONG><BR />• Food items<BR />• Fire Extinguishers<BR />• Fossils, Stones, Stoneware<BR />• Furniture (Unless flat packed)<BR />• Items made wholly or partly of glass<BR />• Jewellery (Antique items, any items over liability limits)<BR />• Kitchen appliances (white goods/coffee machines/microwaves etc.)<BR />• Lighting<BR />• Paintings / canvas prints<BR />• Spectacles<BR />• Telescopes<BR />• Watches (Antique items, any items over liability limits)<BR />• Liquids<BR />• Marble or any stone derivative<BR />• Bankers' drafts<BR />• Current bank notes<BR />• Currency notes or coins<BR />• Credit cards / debit cards<BR />• Uncrossed postal orders which do not state to whom they are to be paid<BR />• Cheques or dividend warrants which are uncrossed and made payable to the bearer<BR />• Bearer securities including share warrants<BR />• Scripts or subscription certificates<BR />• Bonds or relative coupons un-franked postage or revenue stamps (except a revenue stamp embossed or impressed on an instrument which has been executed)<BR />• Coupons, Vouchers, Tokens, Stamps<BR />• Lottery tickets, scratch cards or similar<BR />• Items which can be exchanged by themselves or with any other item for money or goods or services. For example, gift cards or certificates.<BR />• National insurance stamps<BR />• All tickets including travel and events<BR />• Musical instrument hard cases and suitcases when used as external packaging<BR />• Musical instruments<BR />• Negotiable documents<BR />• Perishable goods<BR />• Plants, seeds, flowers, and plant derivatives<BR />• Prescribed drugs<BR />• Real fur<BR />• Resin items, amber and composites<BR />• SIM cards<BR />• Tobacco and Tobacco products</P> Mon, 20 Nov 2017 23:51:26 GMT corred 2017-11-20T23:51:26Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/shutl-insurance/qaq-p/5682555 <P>Sent a radio using Shutl and it was damaged in transit - how do I claim?</P> Mon, 20 Nov 2017 23:47:02 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/shutl-insurance/qaq-p/5682555 aramancam 2017-11-20T23:47:02Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/shutl-insurance/qaa-p/5682559#M661179 <P><a href="https://community.ebay.co.uk/t5/user/viewprofilepage/user-id/3631642">@aramancam</a></P> <P>&nbsp;</P> <P>You might well find you cannot as most things appear not to be covered</P> <P>&nbsp;</P> <P>The number of things they do not cover is more than what they do cover &amp; the nax compensation IF they pay is £25</P> <P><A href="https://support.shutl.com/hc/en-gb/articles/115004275669-Claims-and-compensation" target="_blank">https://support.shutl.com/hc/en-gb/articles/115004275669-Claims-and-compensation</A></P> <P><BR />• No compensation list<BR />• <BR />• The following items are excluded from compensation in the event of loss or damage:<BR />• Antiques (objects over 100 years old)<BR />• Items that are included on the Prohibited Items list, such as any dangerous, hazardous or prohibited goods (as detailed in our Prohibited Items section)<BR />• Sharp instruments eg. knives, gardening and household tools regardless of how they were packaged<BR />• Articles made largely or wholly of gold, silver or other precious metals<BR />• Ceramic or composite items of any description including without limitation glass, mirrored items, crystal, ceramics, porcelain, plaster, marble, china, stone, slate, resin, granite, concrete (or any item containing these materials)<BR />• Cameras<BR />• Items which have been strapped together<BR />• Diamonds and other precious stones<BR /><STRONG><FONT color="#FF0000">• Electrical or electronic items (Monitors, mini fridges, lamps with glass or ceramics, tablets greater than 12 inches, printers containing ink or toner)</FONT></STRONG><BR />• Food items<BR />• Fire Extinguishers<BR />• Fossils, Stones, Stoneware<BR />• Furniture (Unless flat packed)<BR />• Items made wholly or partly of glass<BR />• Jewellery (Antique items, any items over liability limits)<BR />• Kitchen appliances (white goods/coffee machines/microwaves etc.)<BR />• Lighting<BR />• Paintings / canvas prints<BR />• Spectacles<BR />• Telescopes<BR />• Watches (Antique items, any items over liability limits)<BR />• Liquids<BR />• Marble or any stone derivative<BR />• Bankers' drafts<BR />• Current bank notes<BR />• Currency notes or coins<BR />• Credit cards / debit cards<BR />• Uncrossed postal orders which do not state to whom they are to be paid<BR />• Cheques or dividend warrants which are uncrossed and made payable to the bearer<BR />• Bearer securities including share warrants<BR />• Scripts or subscription certificates<BR />• Bonds or relative coupons un-franked postage or revenue stamps (except a revenue stamp embossed or impressed on an instrument which has been executed)<BR />• Coupons, Vouchers, Tokens, Stamps<BR />• Lottery tickets, scratch cards or similar<BR />• Items which can be exchanged by themselves or with any other item for money or goods or services. For example, gift cards or certificates.<BR />• National insurance stamps<BR />• All tickets including travel and events<BR />• Musical instrument hard cases and suitcases when used as external packaging<BR />• Musical instruments<BR />• Negotiable documents<BR />• Perishable goods<BR />• Plants, seeds, flowers, and plant derivatives<BR />• Prescribed drugs<BR />• Real fur<BR />• Resin items, amber and composites<BR />• SIM cards<BR />• Tobacco and Tobacco products</P> Mon, 20 Nov 2017 23:51:26 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/shutl-insurance/qaa-p/5682559#M661179 corred 2017-11-20T23:51:26Z