Question Re: Restricted account for acting responsibly? in Member To Member Support DO NOT DELETE

Restricted account for acting responsibly?

skipratty — Sat, 28 Oct 2017 19:24:00 GMT

Hi, I've had my account restricted because I agreed to let a potential bidder view an item before bidding. I did give the would-be bidder my address and details so that he could inspect my trailer....and I'm glad he did. He thoroughly examined my trailer and noticed some structural defects with the welding and said it was not fit for use on the public highway. I thanked him for his time and immediately stopped the auction. I'm proud of my feedback and put safety above the value of any sale...I have since contacted a local scrap metal dealer who has agreed to take it away free of charge.

Later in the day, I received an email from eBay telling me my account has been restricted...for acting outside of eBay! Does eBay put fees in front of safety? Has someone at eBay lost the plot!!!

Re: Restricted account for acting responsibly?

corred — Sat, 28 Oct 2017 19:24:51 GMT

@skipratty

There is no option in eBay to vierw before buying !!

• There is a simple rule on eBay
•
• Under no circumstances may one member supply another with ANY contact details before a transaction is completed
•
• All questions must go via eBay messaging
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• Any attempt to give phone numbers, email addresses etc will initially result in a 7 day messaging restriction
•
• Subsequent transgressions will probably result in a ban
•
• There is a warning displayed on the messaging page advising you of this
•
• eBay clarified the situation on Sept 22 by eBay message to ALL eBay members !
•
•
• Here’s a summary of the main changes:
• We’ve added new terms to the User Agreement to clarify that users are not permitted to complete outside of eBay any sales transactions with each other arising from items listed on the eBay platform. Offers to buy and sell or communicate outside of eBay constitute policy violations and may be subject to a range of actions including limits on buying and selling privileges as well as the application of final value fees for such transactions, the application of fees for the introduction of a seller to a buyer and the recovery of expenses for policy monitoring and enforcement. The same can result from sharing or requesting contact information with the intention to trade outside of eBay. You can read the relevant policy here. http://srx.main.ebayrtm.com/clk?RtmClk&m=718361&lid=2610842
• We have included language which means that we may deduct fees, charges or other amounts which you owe us from an eBay credit balance held or controlled by you.

Re: Restricted account for acting responsibly?

plpmr — Sat, 28 Oct 2017 20:05:01 GMT

What 'facts' did eBay see?

You gave contact details for a potential buyer to come and view the trailer. You then ended the auction early and withdrew the listing.

eBay sees an off eBay sale and no matter what the truth is, the 'facts' support them.