Question Re: How the hell do I contact ebay by email rather than p... in Member To Member Support DO NOT DELETE

How the hell do I contact ebay by email rather than phone

3733sharonr — Fri, 27 Oct 2017 17:59:55 GMT

Re: How the hell do I contact ebay by email rather than p...

papso22 — Fri, 27 Oct 2017 18:01:02 GMT

You can't, eBay don't have an email to contact them on.

Re: How the hell do I contact ebay by email rather than p...

pixiesen2012 — Fri, 27 Oct 2017 18:01:23 GMT

you don't,

ebay don't use email for customer service

Re: How the hell do I contact ebay by email rather than p...

norseway53 — Fri, 27 Oct 2017 18:04:16 GMT

You don't say why you want to contact eBay but if you'd care to run the problem by us, we may be able to suggest a solution. Just don't post any personal details or item number into the question.

Re: How the hell do I contact ebay by email rather than p...

3733sharonr — Sat, 28 Oct 2017 16:40:13 GMT

Item purchased and paid for. Then message from eBay to say words to the effect that item item your interested in is no longer available. Then goes on the say If you've paid for it it will be delivered in a few days. Checked seller account and the account is no longer available. Unable to contact seller. Message from eBay seems contradictory so not sure if I will get item. Not been refunded. If item doesn't arrive how do I address this as I can't contact seller or open a case against them as they no longer exist? Unable to use phone to call eBay due to disability.

Re: How the hell do I contact ebay by email rather than p...

papso22 — Sat, 28 Oct 2017 16:58:44 GMT

If the item doesn't arrive when expected you need to open a case in the paypal resolution centre for item not received. You will get your refund through them.

Re: How the hell do I contact ebay by email rather than p...

red_magpie — Sat, 28 Oct 2017 17:16:57 GMT

EBay no longer accepts emails.

Like us, they're probably fed up with users asking questions that they could easily have looked up for themsleves.

Before wasting what could be ages trying to phone eBay, try their help pages. These can answer most commonly asked questions:

Index of help topics: http://pages.ebay.co.uk/help/index/A.html

Index of eBay's policies: http://pages.ebay.co.uk/help/policies/index.html

If it's about an item that hasn't arrived, or isn't as described, see eBay's money back guarantee:

http://pages.ebay.co.uk/ebay-money-back-guarantee/index.html

If you still can't find an answer people here are always willing to help.

Re: How the hell do I contact ebay by email rather than p...

3733sharonr — Sun, 29 Oct 2017 07:56:28 GMT

Hi
OK- thanks. I would be still be grateful to know an alternative way to contact ebay should i need to do so.

Re: How the hell do I contact ebay by email rather than p...

corred — Sun, 29 Oct 2017 07:58:33 GMT

@3733sharonr

Unfortunately there is none