https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Scammers/qaa-p/5637726#M636170 <P><A href="https://resolutioncentre.ebay.co.uk/" target="_blank">https://resolutioncentre.ebay.co.uk/</A></P> <P>&nbsp;</P> <P>If you have opened a case for non-receipt, you have to wait for 8 full days before you can ask eBay to step in and these 'days' are 24-hour periods timed to the second the case opened.&nbsp; When you open a case, Paypal freeze the money so the seller cannot access it.&nbsp; If the seller fails to resolve the case by proving delivery to you then eBay will force the full refund when you escalate the case.</P> <P>&nbsp;</P> <P>About the only time eBay will let the seller win is if the seller enters tracking that proves delivery to the buyer.&nbsp; The eBay buyer protection scheme is extremely good and all a buyer has to do is understand what is covered, what is not covered and how to handle a case.</P> Thu, 26 Oct 2017 21:54:39 GMT norseway53 2017-10-26T21:54:39Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Scammers/qaq-p/5637712 <P>How do I get Ebay to understand scammers are making a mockery of them?</P><P>i didnt recieve goods and have to wait to get my money back if at all. This is not the first time Ebay rules have been in favour of seller.</P><P>Disgusting!</P> Thu, 26 Oct 2017 21:49:11 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Scammers/qaq-p/5637712 zilkar 2017-10-26T21:49:11Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Scammers/qaa-p/5637726#M636170 <P><A href="https://resolutioncentre.ebay.co.uk/" target="_blank">https://resolutioncentre.ebay.co.uk/</A></P> <P>&nbsp;</P> <P>If you have opened a case for non-receipt, you have to wait for 8 full days before you can ask eBay to step in and these 'days' are 24-hour periods timed to the second the case opened.&nbsp; When you open a case, Paypal freeze the money so the seller cannot access it.&nbsp; If the seller fails to resolve the case by proving delivery to you then eBay will force the full refund when you escalate the case.</P> <P>&nbsp;</P> <P>About the only time eBay will let the seller win is if the seller enters tracking that proves delivery to the buyer.&nbsp; The eBay buyer protection scheme is extremely good and all a buyer has to do is understand what is covered, what is not covered and how to handle a case.</P> Thu, 26 Oct 2017 21:54:39 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Scammers/qaa-p/5637726#M636170 norseway53 2017-10-26T21:54:39Z