Question Re: Seller does not respnd to email in Member To Member Support DO NOT DELETE

Seller does not respnd to email

spazio39 — Mon, 23 Oct 2017 17:50:48 GMT

I bought a power meter in December 2016. The meter measures power consumption of plugged in appliances. The meter no longer works. The manufacturer has a one year warranty for the product. The manufacturer wants me to contact the ebay seller about the warranty. The seller did not reply to 3 emails sent . What can I do?

Re: Seller does not respnd to email

023mjc — Mon, 23 Oct 2017 17:55:42 GMT

He won't reply after 10 months. Ebays money back guarantee is only good for 30 days, for items found to be defective on arrival - not 10 months later.

Ebay don't get involved in warranty issues so you will need to deal with this yourself. If it was a UK business seller you could contact trading standards, but if it was an overseas, or private seller there is nothing you can do.

Re: Seller does not respnd to email

siennagoldmgf — Mon, 23 Oct 2017 17:55:48 GMT

Nothing through ebay or paypal, you'll have to try trading standards or CA.