https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Refund-to-Buyer/qaa-p/5579374#M604907 <P>Ask the buyer to either open a returns case,&nbsp; open a case for item not received,&nbsp; or not as described in the Resolution Centre,&nbsp; link at bottom of most pages, whichever&nbsp; case applies here.</P> <P>&nbsp;</P> <P>You then refund fully within the case details,&nbsp; and within 8 days,&nbsp; before the buyer can escalate to eBay,&nbsp; that way there is no defect&nbsp; on your account.&nbsp;&nbsp;</P> Sat, 23 Sep 2017 09:43:31 GMT tressygirl 2017-09-23T09:43:31Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Refund-to-Buyer/qaq-p/5579339 <P>hi there,</P><P>just want to know, how to do a refund to a buyer?</P> Sat, 23 Sep 2017 09:18:19 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Refund-to-Buyer/qaq-p/5579339 e.savings 2017-09-23T09:18:19Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Refund-to-Buyer/qaa-p/5579374#M604907 <P>Ask the buyer to either open a returns case,&nbsp; open a case for item not received,&nbsp; or not as described in the Resolution Centre,&nbsp; link at bottom of most pages, whichever&nbsp; case applies here.</P> <P>&nbsp;</P> <P>You then refund fully within the case details,&nbsp; and within 8 days,&nbsp; before the buyer can escalate to eBay,&nbsp; that way there is no defect&nbsp; on your account.&nbsp;&nbsp;</P> Sat, 23 Sep 2017 09:43:31 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Refund-to-Buyer/qaa-p/5579374#M604907 tressygirl 2017-09-23T09:43:31Z