Question Re: Returns/refund in Member To Member Support DO NOT DELETE

Returns/refund

janey72..honestly — Sun, 02 Jul 2017 08:56:44 GMT

Hi im dealing with a very orquid seller that didnt bothered to contact me in regards to not sending my purchase because they've not had the time.ive had to chase her up and im getting very impatient with her i asked for a refund its been over 2weeks waiting for delivery and now she's dragging refunding me now.. its as if she's enjoying it my question is can or should i report her behaviour she's being very slack on the hole situation and im getting bored with it and just want to move it on.

Re: Returns/refund

redwick1 — Sun, 02 Jul 2017 09:04:23 GMT

If you read the ebay money back guarantee you can open a dispute one day after the latest estimated day of delivery

If you have not recieved your item and it is past the latest estimated day of delivery on the item description by a couple of days then open a not recieved dispute at the bottom of the page under Resolution Centre

Escalate it after another 8 days to get your money back

You have 30 days from the latest estimated day of delivery on the item description to open a dispute

Ebay money back guarantee

http://pages.ebay.co.uk/ebay-money-back-guarantee/