https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Delivery-times-to-China/qaa-p/4468562#M51753 Buyers cannot open a case until after anticipated delivery, so if he has opened it, it is past delivery time.<P><BR /> If he is a regular buyer, it would be worth pointing out to him that he should have messaged you first, the damage is now done, you have been given a Defect. Refunding will close the case, but will not remove the defect, even if the stamps eventually arrive.</P> Mon, 02 Nov 2015 17:44:19 GMT john1297576 2015-11-02T17:44:19Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Delivery-times-to-China/qaq-p/4468534 <P>Hi</P><P>&nbsp;</P><P>I posted a packet of stamps to the PRC on 12th October (3 weeks ago). It has not arrived, buyer has opened a dispute already. I have sold to him before, no reason to believe he's not genuine, but is 3 weeks too soon, or do I just refund him and close the case ?</P><P>&nbsp;</P><P>Thanks Rod</P> Mon, 02 Nov 2015 17:29:44 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Delivery-times-to-China/qaq-p/4468534 rodathomeuk 2015-11-02T17:29:44Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Delivery-times-to-China/qaa-p/4468562#M51753 Buyers cannot open a case until after anticipated delivery, so if he has opened it, it is past delivery time.<P><BR /> If he is a regular buyer, it would be worth pointing out to him that he should have messaged you first, the damage is now done, you have been given a Defect. Refunding will close the case, but will not remove the defect, even if the stamps eventually arrive.</P> Mon, 02 Nov 2015 17:44:19 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Delivery-times-to-China/qaa-p/4468562#M51753 john1297576 2015-11-02T17:44:19Z