https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Item-refunded/qaa-p/5403703#M508973 <P>Contact Citizens Advice tomorrow morning.&nbsp; Don't take 'legal' advice from strangers on internet forums.&nbsp; You need to speak to a qualified practising professional.</P> Thu, 01 Jun 2017 21:34:59 GMT norseway53 2017-06-01T21:34:59Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Item-refunded/qaq-p/5403695 I have had a deft collection notice due to fees owed , I have contacted eBay numerous times I sold an item the buyer said he had not received it and got issued a refund but I know he had the item as it was sent , now I m owing £360 in fees I have contacted the police but it's a civil matter and eBay have been no help at all. Please advise asap Thu, 01 Jun 2017 21:29:58 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Item-refunded/qaq-p/5403695 garykoiman 2017-06-01T21:29:58Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Item-refunded/qaa-p/5403703#M508973 <P>Contact Citizens Advice tomorrow morning.&nbsp; Don't take 'legal' advice from strangers on internet forums.&nbsp; You need to speak to a qualified practising professional.</P> Thu, 01 Jun 2017 21:34:59 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Item-refunded/qaa-p/5403703#M508973 norseway53 2017-06-01T21:34:59Z