how do I get unfair negative feedback removed

gack0926 — Fri, 10 Jul 2015 22:20:17 GMT

how do i get unfair negative feedback removed.

i was left negative feedback five days after the wrong item was posted contacted buyer to return the item to sort it out . i was left unfair feedback then a day later he wanted a refund which was promptly done. how can negative feedback be left when the buyer was refunded with in five days this cant be fair .

Re: how do I get unfair negative feedback removed

red_magpie — Fri, 10 Jul 2015 22:35:06 GMT

I'm afraid it doesn't have to be fair. This is eBay.

Buyers can be as mean spirited as they want. EBay won't remove it as it doesn't contain profanity or break any rules.

All you can do is leave a calm response. Just say what you've said to us: that you made a mistake but refunded them promptly. This will go a long way to reassure your buyers. Try to resist the temptation to sound angry - remember that you're just explaining what happened to your future buyers. Don't use it to argue with this self-righteous buyer who's obviously never made a mistake himself!

Question Re: how do I get unfair negative feedback removed in Member To Member Support DO NOT DELETE

how do I get unfair negative feedback removed

Re: how do I get unfair negative feedback removed