https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Unpaid-Item-Case/qaa-p/5374414#M492630 <P>if you have your unpaid item assistant set to do it then yes it will..but you'd have to have this set up initially</P> Mon, 15 May 2017 17:43:10 GMT nightnursekitten 2017-05-15T17:43:10Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Unpaid-Item-Case/qaq-p/5374403 <P>Does Ebay automatically open a case even though I haven`t reported the buyer? Now the buyer has sent me a nasty Email! (Item not sent yet).</P> Mon, 15 May 2017 17:40:35 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Unpaid-Item-Case/qaq-p/5374403 christinegemma2010 2017-05-15T17:40:35Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Unpaid-Item-Case/qaa-p/5374411#M492628 <P>In your settings you have the option for ebay to automatically open a case - the unpaid item assistant.&nbsp; You must have the box ticked.&nbsp; You can go into your settings and untick.</P> Mon, 15 May 2017 17:42:37 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Unpaid-Item-Case/qaa-p/5374411#M492628 023mjc 2017-05-15T17:42:37Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Unpaid-Item-Case/qaa-p/5374414#M492630 <P>if you have your unpaid item assistant set to do it then yes it will..but you'd have to have this set up initially</P> Mon, 15 May 2017 17:43:10 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Unpaid-Item-Case/qaa-p/5374414#M492630 nightnursekitten 2017-05-15T17:43:10Z